10DLC Compliance and SMS Terms - Prime System Integrations
At Prime System Integrations, we value transparent communication and are committed to providing an excellent customer experience through our SMS support system. As part of this commitment, we adhere to the 10DLC (10-Digit Long Code) regulations for SMS communications, which help ensure that all messages sent through our platform are compliant with telecommunications standards.
What is 10DLC?
10DLC (10-Digit Long Code) is a messaging system used by businesses like ours to send SMS messages to customers. It allows for high-volume, personalized messaging through a 10-digit phone number, making it an ideal solution for customer support and client communication. The use of 10DLC numbers is regulated by mobile carriers to reduce spam and ensure that messaging is legitimate and compliant with industry standards.
Our SMS Use
At Prime System Integrations, we use 10DLC numbers exclusively for customer support and one-on-one communication with our clients. We do not use SMS for marketing or promotional purposes, although we may send relevant updates to clients regarding services, requests, or support-related matters.
Registration of 10DLC Numbers
We are currently in the process of registering our 10DLC numbers with mobile carriers to ensure compliance with all regulations. This registration helps us communicate with you via SMS in a manner that is both secure and in line with industry guidelines. Please note that registration may involve small carrier fees, which vary based on the carrier and the nature of the messaging.
Opt-in to SMS Communications
To receive SMS communications from Prime System Integrations, clients must opt-in. You can opt-in in the following ways:
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By texting us directly for support.
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By filling out the consent form on our website and agreeing to receive SMS support communications.
Opt-out of SMS Communications
If at any time you no longer wish to receive SMS communications from us, you may opt-out by replying "STOP" to any SMS message from us. Additionally, if you choose not to text us or engage in SMS communication, you will not receive messages from us.
Carrier Fees and Throughput Limits
Please be aware that the use of 10DLC for business messaging may incur carrier fees. These fees are typically charged as part of the registration process and are designed to support the carrier's compliance and messaging infrastructure. Depending on the volume of messages and the specific use case, throughput limits may apply, which could affect the speed at which messages are delivered.
Your Privacy and Data Protection
We take your privacy seriously. Any personal information you share with us through SMS or our website is treated in accordance with our Privacy Policy (if available). We will never share your data with third parties without your consent.
For more information about the 10DLC system and telecommunications compliance, please feel free to reach out to us or visit CTIA’s 10DLC Guidelines.
Contact Us
If you have any questions regarding our SMS communications or 10DLC compliance, please feel free to contact us:
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Prime System Integrations
Email: inquiries@psintegrations.com
Phone: (855) 275-0299
Website: www.psintegrations.com